Returns & Exchanges
At Beyond The Pale Posters, we want you to be completely satisfied with your new wall art. If your poster arrives damaged or doesn't meet your expectations, we offer a 30-day window for returns and exchanges to ensure your home decor is perfect.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of why you would like to return the item.
- 2.Prepare the Package
Carefully roll the poster back into its original protective tube or use equivalent flat-pack reinforcement to prevent any creases or tears during transit.
- 3.Ship to Studio
Affix the provided return label to the package and drop it off at your nearest authorized shipping center; we recommend keeping your tracking receipt for reference.
- 4.Quality Inspection & Refund
Once our curators receive and inspect the returned artwork, we will process your full refund or dispatch your replacement poster within 3-5 business days.
